Welcome back to another installment of Whitepaper Wednesday here on the Purchasing Certification Blog. Today, I’ll be reviewing a whitepaper entitled “Seven User Adoption Strategies That Will Guarantee e-Procurement Cost Savings” from Coupa.
Though this whitepaper is 10 pages long, it was a superfast read. Despite that, I think that you will find some powerful tips in it.
None of the seven strategies is more than one page in length, so I feel that by listing them here, I will be giving the entire content of the whitepaper away. Instead of doing that, I’ll point out some of my favorite excerpts.
In the fifth strategy – “Simplify Processes and Controls” – Coupa points out the fact that end users often subconsciously weigh their alternatives when it comes to complying with procurement policy. The solution, then, is to understand that “your new process should make procurement procedures ‘easier to use than avoid.’” This advice is very similar to the advice I shared in my post entitled “Procurement Compliance Problems? Try This Time-Tested Tool.”
This strategy, like several that precede it, is written to the procurement department leader and can be accomplished by Procurement. In contrast, the seventh strategy – “Reward Good Behavior” – is targeted more towards senior management. Nonetheless, it offers a valuable recommendation: “For purchasing administrators or central finance, structure their bonus or performance review around their commitment to…e-Procurement.” It also suggests some out-of-the-box ideas such as a “spend control achievement party” for compliant departments and a personal bonus to employees based on savings.
From these excerpts, you can tell it is a pretty thought-provoking whitepaper. You can download your own copy from Coupa’s Web site (registration required).
To Your Career,
Charles Dominick, SPSM
President & Chief Procurement Officer
Next Level Purchasing, Inc.
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