One thing that Michael does is evaluate whether the class is “worth it.” In addition to his objective insights, I’ll add one other way that our online purchasing classes are worth it.
Each of our full-length classes has the “Ask Charles!” feature. This allows our students to send a message to me that I will answer (a) by standard email within 24 hours or (b) by emailing a video clip of me personally answering the question within 72 hours (their choice).
Consider the cost of consultants. They’re pretty pricey.
But our students have me available as their personal on-demand resource for an unlimited number of questions during the entire time they have access to the class and that service is included in the price they pay for enrollment. I think that’s a pretty good deal!
Hey, while we’re on the topic of Sourcing Innovation, Michael had another interesting post today to which I’ve added a comment. Check it out…it is about handling suppliers’ requests for price increases.