Purchasing Magazine’s new cover story “Pop Quiz: How would your suppliers grade you? Ask them.” features some quotes from yours truly.
Dave Hannon really did a good job compiling a lot of information on the topic. It’s probably the most comprehensive resource I know of on the topic.
I am a big fan of collecting supplier feedback. Hopefully, this article will be a good launching point for purchasing departments to really adopt the concept and develop new best practices for it. Suppliers have a lot of information that can help their customers really deliver some big business improvements.