I was asked by a visitor to www.NextLevelPurchasing.com: “How can an eSourcing services solution can help mitigate a buyer’s concern on quality from vendors they haven’t worked with before?”
The key to mitigating a buyer’s concern about ending up with a poor quality vendor after an eSourcing event is simple: rely on good purchasing practice, not just the technology. Pre-qualify all bidders and don’t invite any bidder that fails to meet your pre-qualification standards.
Purchasers often make the mistake of not doing offline pre-qualification because they are so enamored with the online aspect of sourcing. Just because you are using new technology (which I strongly advocate) doesn’t mean that you should abandon more traditional best practices that still apply today.
If you wish to learn more about eSourcing, you may want to consider the online mini-course eSourcing 101.
If you wish to learn more about supplier qualification methods, you may want to consider the online class 14 Purchasing Best Practices.