Sometimes, buyer training organizations forget the little, tactical things that buyers need to know that make a difference. Embarrassingly, I wish that we incorporated this little tidbit into our fundamentals of purchasing online training class.
Buyers and suppliers often speak to each other in part numbers. Miscommunicate or mishear the part number and there can be big, hairy, unnecessary problems.
One little tool that I always found helpful in my buyer days was the phonetic alphabet. This is a standard way of communicating that helps ensure that “T’s” aren’t mistaken for “B’s” and “H’s” aren’t mistaken for “8’s.”
It can also save time so you’re not thinking “‘P’ as in, uh, well, um, ‘Phish’” or something else. You can just rattle off the part number “Papa India Tango 123.”
So here is the tool that we, like every other buyer training organization, forgot to include in our fundamental training…the phonetic alphabet.
I’m not sure why I’m having this flashback, but I hope that it helps some buyer somewhere out there!