Archive for August, 2018

Never Use “Leadership and Management Are Different” as an Excuse

I have written on several occasions about leadership versus management. Naturally, I pointed out how they are different.  But that doesn’t mean that they aren’t related.  And it doesn’t absolve a leader for management lapses. Consider this…a poorly managed organization simply cannot have its leader considered to be a good leader.  If the organization is running poorly, it’s because of…

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From Process to Profit… Rightsizing Telecom and IT Services

Special thanks to Source One, a Corcentric company for this guest post. Whether rapidly growing, looking to downsize, or simply looking for opportunities to cut costs, companies should look to right-size and optimize the products and services they currently use. As the term “right-size” implies, the process entails taking a deeper look at your IT and Telecom products and services usage and matching…

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The “Sandwich Technique”: Should Leaders Use It or Not?

One of the most divisive techniques in leadership development is the “Sandwich Technique.”  If you’re not familiar with it, the Sandwich Technique is where you start a prepared conversation with a subordinate by saying something positive, then covering something negative, and concluding with something positive.  You “sandwich” the one negative between two positives. Proponents of the Sandwich Technique point out…

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