I hope that you have enjoyed the article “Supplier Scorecarding: Just The Beginning?

Don’t miss updates on Procurement & Supply Chain, Subscribe here!

The point of the article was that you should avoid the trap that has ensnared many a procurement department: thinking that implementing a supplier scorecard is the last task in your supplier management strategy. Let me say this in straightforward terms – if you engage in supplier scorecarding but do nothing beyond completing scorecards and sharing scores with suppliers, your supplier management program is useless.

So, what should you do if you have a supplier scorecard but no real idea on what to do with it?

Here are just a few things:

  • Review the scorecard with a supplier executive who actually has the authority to make the changes necessary to improve supplier performance;
  • Document agreed-upon corrective actions and place timelines on those actions;
  • Stay in regular contact with the supplier throughout the period during which the supplier is supposed to be making improvements to determine how well timelines are being adhered to;
  • Either (a) track supplier changes to actual improvements in performance, (b) revise the corrective action plan if the results are not satisfactory, or (c) move on to Plan B.

What is Plan B?

It could be moving on to another supplier. It could be in-sourcing work previously done by a supplier. But what it is not is accepting business as usual.

You do have a Plan B, don’t you?

To Your Career,
Charles Dominick, SPSM, SPSM2
President & Chief Procurement Officer
Next Level Purchasing, Inc.
Struggling To Have A Rewarding Purchasing Career?
Earn Your SPSM® Certification Online At

Charles Dominick, SPSM, SPSM2, SPSM3

Charles Dominick, SPSM, SPSM2, SPSM3 is an internationally-recognized business expert, legendary procurement thought leader, award-winning entrepreneur, and provocative blogger. Charles founded the Next Level Purchasing Association in 2000, oversaw its incredible growth, and successfully led the organization to its acquisition by the Certitrek Group in 2016. He continues to blog and provide advisory services for the NLPA on a part-time basis as he incubates his upcoming business innovations. Charles is also the co-author of the wildly popular, groundbreaking book, "The Procurement Game Plan: Winning Strategies & Techniques For Supply Management Professionals."

More Posts