I had to chuckle when I read today’s Pittsburgh Post-Gazette article entitled “If you promise the moon, you might deliver green cheese.”

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The article starts off by saying: “There is no such thing as perfection — and it would be nice if vendors admit it. No matter how good a job they do, something, sometime will go wrong. They can do everything under their control to mitigate problems, but something not under their control will crop up to cause a problem they might not have anticipated.”

For those of you who are new to purchasing, you need to read these words carefully. Us long-timers know all too well that these words are so true.

Purchasing has its triumphant moments, but also its frustrating ones. The article provides a good case study of a frustrating situation despite a vendor’s performance guarantee.

In situations like the one described, the vendor usually is excused from the performance failure due to a Force Majeure clause. If you’re not familiar with Force Majeure, you may want to consider enrolling in our online class “Supply Management Contract Writing.”

I hope that you’re enjoying your weekend.

Charles Dominick, SPSM, SPSM2, SPSM3

Charles Dominick, SPSM, SPSM2, SPSM3 is an internationally-recognized business expert, legendary procurement thought leader, award-winning entrepreneur, and provocative blogger. Charles founded the Next Level Purchasing Association in 2000, oversaw its incredible growth, and successfully led the organization to its acquisition by the Certitrek Group in 2016. He continues to blog and provide advisory services for the NLPA on a part-time basis as he incubates his upcoming business innovations. Charles is also the co-author of the wildly popular, groundbreaking book, "The Procurement Game Plan: Winning Strategies & Techniques For Supply Management Professionals."

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